The Empowered Consumer is more connected and informed than at any other time in retail history. Retailers must now start anticipating and predicting their consumer’s evolving needs and habits by transforming their business decisions through embedding AI in their data-driven culture. Learn how best-in-class retailers are using AI and machine learning to identify signals and patterns in their data to become truly customer-centric.

Companies across industries face new challenges connecting with empowered consumers. Customers have been completely altering their shopping habits in recent months like never before. With shops closed or limited entry, purchasing has shifted to online, loyalty has shifted by industry and brand, safety is paramount, and all of it varies by geography. Learn how best-in-class retailers are using AI and machine learning to identify signals in their data to become truly customer-centric.