AI in Government
Bringing together AI thought leaders in the public sector AI in Government brings together thought leaders in the public sector who are applying artificial intelligence, machine learning and cognitive technologies to a wide range of applications in the government sphere.
Nov. 2019 AI in Government - Courtney Winship , USCIS
How AI Chatbots Help the USCIS Handle Customer Service
Wed. November 20, 2019 @ 18:00 ET
About this Session

Special Speaker: Courtney A. Winship, Chief of the Digital Services Division in the Office of Citizenship and Applicant Information Services at U.S. Citizenship and Immigration Services.

Courtney will share how USCIS is using an AI powered chatbot to help the agency handle many questions.

 

Courtney A. Winship is the Chief of the Digital Services Division in the Office of Citizenship and Applicant Information Services at U.S. Citizenship and Immigration Services. In this capacity, Ms. Winship oversees design and development of myUSCIS, an online service that provides tools and resources to simplify the immigration experience as well as the USCIS website in English and Spanish. She is an advocate for user centered design, Agile practices, and

 

In her previous roles at USCIS, Ms. Winship served as the Special Assistant to the USCIS Chief of Staff, Senior Advisor in the Public Engagement Division, and Acting Chief of Intergovernmental Affairs. She also led USCIS’ Unauthorized Practice of Immigration Law initiative with all federal, state, and local partners. Ms. Winship joined USCIS in 2007 as an adjudicator in the London (UK) Field Office.

 

About AI in Government:

AI in Government is where those working in and with the government get together to network, discuss, and interact on topics relating to AI, machine learning, and cognitive technologies. Join us at this monthly event for high-quality content with compelling & informative speakers and opportunities to network and connect with fellow like-minded individuals. ​

FIND MORE AI in Government EVENTS AT AIinGovernment.com

Agenda:

6:30-7pm: Networking

7-8pm: Presentation

8-8:30pm: Wrap-up and networking

To learn more about AI in Government and see a list of upcoming events check out our website: https://www.aiingovernment.com. This event is free for all for all active military, federal employees, think tank, and media. Others can register for events for a nominal fee. If you're interested in helping financially support this event please email us at info@aiingovernment.com.

Supported by:

Accenture Federal Services

Achievion Solutions

Amazon

ATARC

Blue Prism

Booz Allen Hamilton

Cognilytica

MarkLogic

Microsoft

and Thank You to our venue host GWU

Event Terms & Conditions

This event is held under The Chatham House Rule. At a meeting held under the Chatham House Rule, anyone who comes to the meeting is free to use information from the discussion, but is not allowed to reveal who made any comment. It is designed to increase openness of discussion. Click here for more.

There are no refunds for no-shows or cancellations. All sales final. Private video or audio recording is prohibited without prior permission. By registering for this event, you grant permission for the event organizers to share your registration information with event sponsors and partners.

Featured Presenters

Courtney A. Winship

Courtney A. Winship is the Chief of the Digital Services Division in the Office of Citizenship and Applicant Information Services at U.S. Citizenship and Immigration

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